If the hospital refuses cashless treatment for Corona's treatment, file a complaint here

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New delhi date. Monday, July 20, 2020

The Insurance Regulatory Authority of India (IRDAI) has asked all insurance companies to communicate with network providers so that consumers do not face any problem. Any kind of trouble can be solved quickly. However, if a hospital refuses to provide you with a cashless facility, you can report it to Irda.

IRDA has said that if a hospital does not offer a cashless facility, you should file a complaint with your insurance company's dispute resolution department. All its information is available on Irda's website. IRDA said in a circular that all policyholders should get cashless facility in every hospital for which the insurance company had promised in the agreement.

IRDA has also asked all insurance companies to set up a separate special cell for resolving customer complaints. It also said that those whose claim is refused by the hospital should immediately inform the government department about it.

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